Terms & Conditions

Please read these Terms and Conditions carefully before using the KATOS App and services.

Effective Date: January 1, 2024

Last Updated: March 15, 2024

1. Acceptance of Terms

By accessing or using the KATOS mobile application, website, and related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and KATOS INDIA PVT LTD ("Company", "we", "us", or "our").

2. Services Description

KATOS provides an integrated super app platform offering the following services:

  • Digital Payments & Recharge Services
  • Local Shopping & Quick Commerce
  • Restaurant & Food Ordering
  • Taxi & Ride Booking

We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.

3. Currency and Payment Terms

Important: All transactions on the KATOS platform are conducted in Indian Rupees (INR) only.

By using our Services, you acknowledge and agree that:

  1. All prices, fees, charges, and payments are denominated in Indian Rupees (₹, INR)
  2. We accept payments through various digital payment methods including UPI, credit/debit cards, net banking, and digital wallets
  3. All transactions are subject to applicable taxes as per Indian laws
  4. Payment processing may be handled by third-party payment gateways, and their terms apply to payment transactions
  5. We are not responsible for any currency conversion fees charged by your bank or payment provider

4. User Registration and Account

To use certain Services, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate or misleading.

5. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

6. User Conduct and Responsibilities

You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon any intellectual property rights
  • Upload or transmit viruses or any malicious code
  • Interfere with or disrupt the integrity or performance of the Services
  • Attempt to gain unauthorized access to any part of the Services
  • Use the Services to harass, abuse, or harm another person

7. Intellectual Property

The KATOS App, website, logo, design, text, graphics, and all content are the property of KATOS INDIA PVT LTD and are protected by Indian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the maximum extent permitted by law, KATOS INDIA PVT LTD shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from your access to or use of or inability to access or use the Services
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Services

Our total liability to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us, if any, in the last 6 months.

9. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will notify you through the Services or by other means. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Gautam Buddha Nagar, Uttar Pradesh, India.

12. Contact Information

KATOS INDIA PVT LTD

Registered Office Address:
CF-1107, Fusion Ufairia, Sector 16B,
Greater Noida West, Gautam Buddha Nagar,
Uttar Pradesh, India - 201318

Email: care@katos.in

Customer Support: 8434623937

Business Hours: Monday to Friday, 9:00 AM to 8:00 PM IST

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and KATOS INDIA PVT LTD regarding the Services and supersede any prior agreements.

13.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

By using the KATOS App and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you have any questions about these Terms, please contact us at care@katos.in